OKOMO, a Software as a Service company and UZH startup, addresses companies that strive for personal interaction with their customers through their online channels.
OKOMO is an omnichannel plugin for live consulting & online commerce. The sales and service communication software is integrated through a line of code on websites and online channels. Online visitors can use the OKOMO contact button to speak live person-to-person with a relevant corporate contact directly on a website. It's a corporate customized voice, video, chat, screen override and scheduling solution.
Users get ad-hoc answers to questions and purchase decisions are positively influenced with live advice and product demos. This improves the user experience and increases lead activation and conversion.